Many of our clients have a long term relationship with MRS.
A high percentage of our incremental and new business are referrals from within an existing customer or from an existing contact who has moved to a new position.
Our customers enjoy our flexible approach which allows us to adjust our processes and procedures to fit in with their own business models. This is evident in extreme critical cases where our flexibility is invaluable in ensuring the client meet their SLAs. Fundamentally, MRS Systems helps deliver where all other suppliers fail.
But don’t just take it from us, have a look at some of the wonderful feedback we’ve received from a number of our satisfied customers:
"Having used MRS as a supplier for the last two years we have built up a very strong and trusting business relationship. MRS are always able to source the difficult products that other suppliers just can't find. All the staff are very friendly and professional. Long may this excellent service continue."
Spares/Logistics Manager (European Electronique)
"I approached MRS to supply a range of Scenics as it was proving difficult to obtain the correct machine - the specification was very specific. MRS were able to source and supply exactly to my requirements in a prompt manner, and kept up to date throughout the chain of events. Great Service."
EDS Account Management Team (Fujitsu Services)
"Our company has been dealing with MRS for almost 10 years. They are a very customer focused organisation with a diverse product supply base. As our company looks after a large part of the Ministry of Defence, and we therefore support a vast range of products, we have the confidence that MRS have the knowledge and contacts, we can heavily rely on to support our business. We have found their staff to be very professional and friendly."
Ministry of Defence Account Management Team (Fujitsu Services)
“We are regularly looking to source a wide variety of hardware in varying quantities for Marks & Spencer. We need anything from Apple watches and iPhones to File Servers and USB dongles and MRS Systems can always be relied upon to deliver and often to very tight timescales, sometimes the next day! For us and our mission critical requirements this is essential and makes MRS a valuable supplier.”
Fujitsu Services, Marks & Spencer contract
“MRS Systems (UK) Ltd manage to combine a highly professional, courteous and friendly service that I would highly recommend. They understand the high standards that our company and are most efficient in delivering products well within expected time limits.”
Di Halford UDCBO Stock Management Team Hewlett Packard Enterprises